Who we are
AGINN Colombia operates the e-commerce website https://aginn.shop where we offer apparel, accessories, and other merchandise inspired by Colombian culture. Protecting your privacy is important to us. This Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase on the Site. It also outlines the rights you have under applicable United States privacy laws—such as the California Consumer Privacy Act (CCPA/CPRA), the Colorado Privacy Act, the Virginia Consumer Data Protection Act, and similar statutes—as well as how you can exercise those rights.
Comments
When visitors leave comments or product reviews on our site, we collect the data shown in the comments or review form, along with the visitor’s IP address and browser user agent string. This information is used solely for spam detection, moderation, and to ensure the integrity of our platform.
If you use the Gravatar service to associate a profile image with your email address, an anonymized string (hash) created from your email may be sent to Gravatar to verify whether your profile is registered. You can review Gravatar’s privacy policy here: https://automattic.com/privacy. Once your comment or review is approved, your Gravatar profile image may be displayed publicly alongside your content.
By submitting a comment or product review, you agree to our collection and use of your information for these purposes and acknowledge that your content may be publicly visible on the Site.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to our website—for example, when leaving a product review or submitting feedback—you should ensure that the images do not contain embedded location data (such as EXIF GPS metadata). Visitors to the website may be able to view, download, or extract location information from images displayed publicly.
AGINN Colombia is not responsible for any personal or sensitive data unintentionally shared through uploaded media. We recommend reviewing and cleaning metadata before uploading files.
Cookies
We use cookies and similar technologies on our website to enhance your browsing experience, process orders, enable account features, and gather analytics to improve our services.
When you leave a comment or review:
If you leave a comment or product review on our site, you may opt-in to saving your name, email address, and website in cookies. These cookies are for your convenience so you don’t have to re-enter your details next time. These cookies typically last for one year.
When you visit our login or account pages:
We use a temporary cookie to check if your browser supports cookies. This cookie contains no personal data and is deleted when you close your browser.
When you log in, we set cookies to remember your login credentials and screen preferences:
- Login cookies: last for 2 days (or 2 weeks if you select “Remember Me”).
- Display setting cookies: last for 1 year.
If you log out, these cookies will be removed immediately.
When you publish or edit content:
If you are authorized to publish or edit articles on our site (e.g., admin or vendor users), we may set an additional cookie to store the article ID of the content you’re editing. This does not store any personal data and expires after 1 day.
Third-party and marketing cookies
We may also use cookies from trusted third parties (like Google Analytics or Meta) to:
- Analyze site traffic and usage
- Provide personalized advertising (only with your prior consent where required)
- Improve user experience
You can manage or block cookies at any time through your browser settings. However, disabling cookies may affect functionality such as shopping cart persistence or login access.
Embedded content from other websites
Some pages or blog articles on aginn.shop may include embedded content such as videos, images, product reviews, or social media posts (e.g., from Instagram, YouTube, or other external platforms). Embedded content from other websites behaves exactly as if you had visited those external sites directly.
These third-party websites may collect data about you, use cookies, embed additional third-party tracking technologies, and monitor your interaction with the embedded content—especially if you have an account with those platforms and are logged in at the time.
AGINN Colombia is not responsible for the data practices or privacy policies of these external sites. We recommend reviewing their privacy policies before interacting with their content through our Site.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, product review, or feedback on our website, the content and its associated metadata are retained indefinitely. This allows us to automatically recognize and approve future comments without placing them in a moderation queue.
For users who create an account on aginn.shop (if applicable), we store the personal information provided in their profile. All users may view, update, or delete their personal data at any time—except for their username. Website administrators may also access and modify this information as needed to support account functionality or comply with legal obligations.
Additionally, we may retain order information (including billing/shipping details and transaction records) for up to 7 years as required by U.S. tax and accounting laws.
What rights you have over your data
What Rights You Have Over Your Data
If you have an account on aginn.shop, have made a purchase, or left a comment or review, you have the right to:
- Access: Request a copy of the personal data we have about you.
- Correction: Request that we correct any inaccurate or outdated information.
- Deletion: Request that we delete your personal data, unless we are required to keep it for legal, tax, or security purposes.
- Portability: Request that we provide your data in a portable format.
- Withdraw Consent: If you previously consented to marketing or data collection, you may withdraw your consent at any time.
To exercise these rights, please contact us at shoppingcolombia@aginn.shop. We may need to verify your identity before processing any request. If your request involves deleting account or order data, please note that this may limit our ability to provide customer support or order history.
We are committed to responding to verified requests within 45 days, as required by applicable U.S. privacy laws.
Where your data is sent
Visitor comments, reviews, and form submissions may be scanned by automated spam detection services to help prevent abuse and protect the integrity of our website.
Additionally, certain information—such as payment details, shipping information, and customer support messages—may be shared with trusted third-party service providers (e.g., Stripe, PayPal, USPS, or CRM platforms) as needed to fulfill your orders, process transactions, or respond to your inquiries.
We only work with vendors who maintain strong data protection standards and comply with applicable privacy laws. Your data is never sold or transferred for unrelated marketing purposes.